I get stuck when signing in to my account
If you get stuck signing in to either your account on our website or our browser-based editor, it's likely because your browser (or another extension) is blocking third-party cookies.
Please follow these steps to allow 3rd party cookies:
- Open the Chrome menu
- Click Settings
- Scroll all the way down and click Advanced
- Under Privacy, click Content Settings
- Click Cookies
- Turn off "Block third-party cookies"
If this setting was already turned off, another extension may be blocking cookies. Please whitelist screencastify.com on your privacy / ad-blocking extensions in order for our tools to function properly.