I received a "youtubeAuth failed" or "youtubeCredentialsMissing" error

If you see a "youtubeAuth failed" or "youtubeCredentialsMissing" error when trying to publish a recording to YouTube, Screencastify is unable to connect to your YouTube channel. In most cases, disconnecting and reconnecting your YouTube channel to Screencastify solves this problem.


A YouTube channel (not just a YouTube account) is required in order to publish a Screencastify recording directly to YouTube. Click here for instructions on how to create a YouTube channel.

Step 1: Disconnect your YouTube channel

  1. From the Video Page, open the sharing options by clicking the share-icon icon
  2. Next to Share on, click YouTube
  3. Next to Channel, click Please Select
  4. Next to your YouTube channel, click the "-" icon

Step 2: Reconnect your YouTube channel

  1. From the Video Page, click the share-icon icon to open sharing options
  2. Next to Share on, click YouTube
  3. Next to Channel, click Please Select
  4. Connect your YouTube account and allow Screencastify permission to access it

For more instructions on how to publish a video to YouTube,  click here.

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