I can't see the annotation toolbar

Whenever you start a tab or desktop recording, you should see our annotation toolbar appear in the bottom left hand corner of your Chrome tab:

screencastify drawing tools toolbar

If you don't see it, the two most common reasons are:

  1. You are recording your WEBCAM, not a TAB or your DESKTOP. Annotation tools are only available in TAB and DESKTOP recordings.
  2. The toolbar has been hidden. Press Alt (or Option) + T to unhide it.

If your toolbar is always hidden when you begin a tab recording, it has likely been disabled in your advanced settings. To enable it:

  1. Open the extension's Recording Control Panel
  2. Select the TAB or DESKTOP option
  3. Click the gear icon to open Advanced settings
  4. Enable the checkbox next to "Show tab drawing tools"

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