Step-by-step instructions for troubleshooting the most common recording issues.
- Screencastify "failed to start recording"
- I received a "Failed to load NaCL module" error
- My webcam is not detected
- I accidentally deleted a recording
- My recording appears blurry on Google Drive or YouTube
- My recording is laggy and/or has a low frame rate
- My recording appears blurry in Screencastify
- Screencastify crashes in the middle of a recording